Curse

Darmikau · May 06, 2008, 09:05 PM // 21:05

My internet connection is perfectly fine, but Guild Wars isn't getting past connecting to ArenaNet. I was just playing not 10 minutes ago, I exited Guild Wars for a quick second, and now it won't get past the initial little grey loading screen.

Elia · May 06, 2008, 09:09 PM // 21:09

No problems here.

123456789

Roman · May 06, 2008, 09:09 PM // 21:09

It's working fine for me. o.o

Kusandaa · May 06, 2008, 09:10 PM // 21:10

Had to reboot computer around 3 minutes back, reconnected to GW without a problem.

Darmikau · May 06, 2008, 09:18 PM // 21:18

I tried rebooting, it's still not working, should I take this to the technical support board?

MSecorsky · May 06, 2008, 09:19 PM // 21:19

Someone's going to say it, might as well be me...

[skill]"You're all alone!"[/skill]

Vitues · May 06, 2008, 09:23 PM // 21:23

No problems here. Perfect

Rift · May 06, 2008, 09:29 PM // 21:29

If you're running Firewall software, make sure you allow the GW.exe internet access.

I accidently hit disallow traffic once and it caused the grey screen to never connect and yell at me in flashy red error messages :3

Darmikau · May 06, 2008, 09:29 PM // 21:29

Can I get this topic moved to the Technician's Corner, or do I have to go make a new topic?

Also, my Firewall currently says Guild Wars is being allowed full access, and I know for a fact I haven't changed anything.

MSecorsky · May 06, 2008, 09:41 PM // 21:41

Does your FW have a log of connections it blocked? Maybe check that and see if something's up. I also wonder if you could ping the ANet server...

Finn Ferral · May 06, 2008, 09:46 PM // 21:46

try "gw.exe" -diag

that should test your connection to the GW servers.

Or, failing that, maybe Start -> Run -> netsh winsock reset

One of these two usually fix any net routing issues I tend to have.

Darmikau · May 06, 2008, 09:51 PM // 21:51

GW hasn't been blocked, and neither of those two options seems to have fixed my problem. Now comes the part where I get irritable, because this has never happened before and there doesn't seem to be an apparent cause.

MSecorsky · May 06, 2008, 09:58 PM // 21:58

Beyond maybe refreshing your IP address or a full shutdown/restart (including powering down your modem, assuming external), I'm at a loss.

Darmikau · May 06, 2008, 10:03 PM // 22:03

I've already tried powering down my modem. I'm gonna contact ANet support momentarily if nothing else helps. Beyond that, if that doesn't work, re-installing will be the next step. Normally Re-installing wouldn't be bad if it weren't for the fact that you have to download so many files.

MrSlayer · May 06, 2008, 10:21 PM // 22:21

Quote:

Originally Posted by Darmikau

I've already tried powering down my modem. I'm gonna contact ANet support momentarily if nothing else helps. Beyond that, if that doesn't work, re-installing will be the next step. Normally Re-installing wouldn't be bad if it weren't for the fact that you have to download so many files.

Check your ISP site. I know Virgin Media had an issue like this a while back; they lost a server in Germany and didn't believe the calls they recieved at first, as a result of which I lost access to GW, WoW, several websites and a few chat programs for about 12 hours.

Thank you for your fail customer support VM -,- Ily...so much

Leighwyn · May 06, 2008, 10:22 PM // 22:22

i doubt this is your own cause, but who knows! I had the same problem this weekend, constant err58, err07 when selecting a character, and the occasional case where everything worked fine. Turns out it's because I'd just installed NOD32 and it had by default enabled an internet monitor that was mucking things up. It took me a while to diagnose because I didn't think antivirus would be doing such a thing, but I eventually found it.

Alexandra-Sweet · May 06, 2008, 10:24 PM // 22:24

I had something like this too once, I reinstalled Guild Wars and it worked again. Even though I find it odd that reinstalling Guild Wars has something to do with the connection to the server.

I hope you still have the discs if you're going to reinstall Guild Wars.

jaymat · May 06, 2008, 10:26 PM // 22:26

this happened to me a few days ago. rebooted twice, checked firewalls but did nothing. went to watch tv for half hour and it let me log in again. has happened to me b4 that as well. just leave ur computer alone and hope it fixes itself

Darmikau · May 06, 2008, 10:35 PM // 22:35

Re-installing, and it connected to Anet fine. Weird stuff. Thanks to those who helped <3

pamelf · May 07, 2008, 01:33 PM // 13:33

Some anti-virus programs block it. While yours is fixed i'll just put a general notice out to the people who read the thread the ESET NOD32 won't let you log in until it is disabled.

That's one that I definitely know of, so it's always best to check your virus programs as a first port of call.